Karlovec & Company Recognized as a Client Experience Leader by Qualified Remodeler Magazine and GuildQuality.com
We’re proud to announce that Karlovec & Company has been named to America’s 60 Client Experience Leaders List by Qualified Remodeler Magazine and GuildQuality.com.
GuildQuality.com is an objective, third party customer satisfaction survey program that is used throughout the remodeling industry – from design/build firms like ours, to larger full-service companies, to individual home improvement professionals – in order to gauge customer satisfaction in terms of communication, problem solving, professionalism, and many other factors.
The 60 companies receiving this accolade have been given perfect (100%) or nearly perfect (95% or higher) “Likely to Recommend” scores by their customers. We are pleased to say that of those clients who chose to respond to our GuildQuality survey, 100% said they would be likely to recommend us.
“We are honored and humbled to be recognized by GuildQuality and Qualified Remodeler, and more importantly, by our clients,” says Jim Karlovec, Principal and Lead Designer. “We strive every day to truly understand our clients’ goals, exceed their expectations, and provide great value. We’ve worked hard over the last couple of decades to perfect our design/build process and we think it’s what differentiates us from our competitors. It’s gratifying to know our clients are so satisfied by our efforts.”
For over 20 years, homeowners have trusted Karlovec & Company to deliver inspired design, master craftsmanship, excellent project management and superior customer service. Find out why. Visit our GuildQuality page, read what clients say on our client testimonials page, or contact us to learn more.