The Proof is in the Numbers

We regularly check in with our clients to ensure that they’re not only satisfied with our work, but that their expectations are exceeded.
A big part of our unique Design/Build Remodel approach is to effectively communicate with clients to make sure their needs are met – from initial meet to project completion. In addition, we use the services of GuildQuality.com to survey clients after projects conclude to measure their satisfaction with our team, our process, and project outcomes.
Of course, we also welcome reviews from clients and colleagues on other social media and review websites. Take a look at what people are saying about Karlovec and Company’s master craftsmanship and superior customer service.

GuildQuality Reviews

GuildQuality GuildMaster Award for Excellence

Reviews

% Likely to Recommend

Years, GuildMaster Award Winner

Use the left/right arrow buttons to scroll through some of our GuildQuality reviews.

  • "We had used Karlovec & Company for a wide variety of projects which variously required creativity, beautiful woodworking, use of subcontractors, research for unique questions and performance under severe time pressure. They have never failed to deliver. So - 'you get what you pay for.'"

    Judy R.
    Shaker Heights, Ohio
  • "We are repeat customers of Karlovec & Company. We know what to expect in terms of quality of service and product. I can't tell you how many times I've walked into our kitchen (and now our finished basement workout room) and have had aaaah moments - as in "Thank God we did this project with Jim." No buyer's remorse here. On our prior home, we went with the low bidder for a major renovation. Trust me we cursed every time we went into the master bedroom to leaky skylights, roof, etc.. Been there- done that- we learned our lesson."

    Michael P.
    Shaker Heights, Ohio
  • "I would recommend Karlovec & Company over and over again. The thoughtfulness of the process, the visionary leadership of Jim Karlovec, and the professionalism of the staff and quality of the product is indisputable. After interviewing Jim, we had a hunch this was our guy; upon completion of the project, we see we were absolutely right. You can't go wrong with this firm."

    Nikki M.
    Pepper Pike, Ohio
  • “We selected Karlovec & Company Design/Build Remodel for our very unique and special project. We though the results were going to be great, and it totally exceeded our expectations.”

    Chris S.
    Shaker Heights, Ohio
  • "We are thrilled with our new kitchen and first floor renovation that was designed and built by Karlovec & Company. The entire team was smart, high-quality and trustworthy. We highly recommend Karlovec for your remodel needs."

    Andy F.
    Shaker Heights, Ohio
  • "Every aspect of our remodel from preliminary design ideas to the final product was handled professionally. They completed the project on time and within budget. I would recommend Karlovec and Company to anyone."

    P.A.V.
    Shaker Heights, Ohio
  • “This is the third time I've used Karlovec & Company and they always exceed my expectations.”

    Barbara A.
    Cleveland Heights, Ohio

Angie’s List Reviews

Karlovec & Company | Home Remodeling | Shaker Heights, Ohio | Angie's List

Years on Angie’s List

% A Ratings

% Would Hire Again

Use the left/right arrow buttons to scroll through some of our Angie’s List reviews.

  • “Work was done to a very high degree of quality and professionalism. The design made substantial changes to the configuration of the kitchen to address usability issues. The design made the best possible use of a challenging space. The contractor and all subcontractors paid very high attention to detail.”

  • “They do really good work and the quality is great. The communication is excellent with us and they are always responsive to our questions.”

  • “This is approximately the 4th project we have completed with Karlovec + Co. As always, the response time, attention to detail, and design alternatives/solutions presented, were excellent. The coordination of the different tradespersons' tasks was well-scheduled. The final result exceeded our expectations.”


Houzz Reviews

Reviews

Star Average Rating

Best of Houzz Service Award

Use the left/right arrow buttons to scroll through some of our Houzz reviews.

  • "We have used Karlovec & Co for several projects, large and small, in two different houses, going back about 10 years. They have always done excellent work and have sometimes accomplished what some would have considered impossible. I would recommend them highly and wholeheartedly."

    Anonymous Client
  • "We hired Karlovec and Co. to remodel our kitchen when we moved into our new house during the summer of 2011. I can't say enough good things about our experience. Everyone on the team was professional and reliable. The job was done on time and within budget. The craftsmanship is beyond compare. We love our kitchen and would recommend Karlovec and Co. to anyone!"

    V.M.
  • “My husband and I are thrilled with our new master bathroom that was recently renovated by Karlovec and company! `{`…`}` The plans and budget he created were detailed, which really helped us (along with excellent reviews from friends who had worked with him) to decide upon hiring Karlovec and Company. `{`…`}` The finished bathroom is fantastic! It is beautiful and functions perfectly. I watch a lot of HGTV and know what I like, but there are wonderful elements in this bathroom that I never would have thought of on my own. I am looking forward to working with Karlovec and Company on future projects!”

    S.K.P.P.
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